Updated: Monday 20th April 2020 - 10.30am

We are still operating our community support service and our home care service. Unfortunate since the lockdown we have lost some service users. Please stay safe and follow guidelines of regular washing of hands and social distancing. if you do get the chance take your exercise and use the time that you may have as a result of furlough or other schemes to do something positive for yourself.

Updated 25.03.2020 - 3:15pm

Posted: 3.4.2020.

Despite having some front line staff having to self isolate we have been working hard in the community supporting the vulnerable . Tomorrow we will post some of the kind things people who have benefited have said about what we are doing. Click onto 'Our Community'>'What They Say About Us' to find out more.

To Staff Members,

I would like to say THANK YOU to all the staff for their positive contributions, flexibility, continued commitment and I am particularly impressed by the way the staff have responded to the situation. It lays a positive foundation for when we get through this challenging time, so I would like to thank you all for your positive contributions.

Please stay safe and remain positive.

Yours sincerely,

Shane Ward - Chief Executive

Update: 23.03.2020. - Unfortunately we have to suspend our Health and Well Being Day Care Service for older people due to the COVID 19. Our service includes supporting people with dementia. As we get paid by numbers we could lose out on much needed income.We have offered Sandwell Council alternative support package to include shopping support ,prescription collection, telephone contact and if required cooking hot meals on site for distribution as a way of support clients in the community whilst respecting safe practices. if we do not get their support we will be in great difficulty. Our ACRC Home Care service will continue providing personal care in the homes of individuals in need. Like NHS staff, Charities also provide vital services but we are often are overlooked as essential workers. Support your local charity so we can keep making a positive difference. PLEASE CLICK ONTO OUR DONATE BUTTON IF YOU ARE ABLE TO MAKE A DONATION. THANK YOU!

Latest national advice
Everyone should avoid "non-essential contact"
Cafes, pubs and restaurants must close from Friday night (March 20), except for take-away food
Everyone should work from home if they can
All "unnecessary" visits to friends and relatives in care homes should cease.
People should only use the NHS "where we really need to" - and can reduce the burden on workers by getting advice on the NHS website where possible
By this weekend, those with the most serious health conditions must be "largely shielded from social contact for around 12 weeks"
If one person in any household has a new persistent cough or fever, everyone living there must stay at home for 14 days
Those people should, if possible, avoid leaving the house "even to buy food or essentials" - but they may leave the house "for exercise and, in that case, at a safe distance from others"

Cert. No. 10229
Quality Management System